PEABODY, MASSACHUSETTS ( – North Shore Bank’s Chief Information Officer, Sheryl Shinn, has been selected to speak at the upcoming American Bankers Association Annual Convention scheduled from October 8, 2023 through October 10, 2023 at the Music City Center in Nashville, Tennessee.

The two-day in-person event will allow bankers from institutions of all sizes to explore trends and emerging issues in financial services – and how they can respond to ensure a strong future for the banking industry.

Shinn is responsible for developing and implementing practical, customer focused solutions that streamline processes using technology, and effectively execute the Bank’s digital transformation strategies. She said of her participation at the convention:

I look forward to sharing insights learned from North Shore Bank’s focus on improving the customer experience through its digital transformation journey. Customer’s expectations are influenced by innovation in ubiquitous experiences like online shopping, digital streaming, mobile devices, etc. Financial institutions no longer compete just in the industry. Banks need to give customers what they want and what they need.” She added, “I am excited to join conference attendees in gaining knowledge around innovation, data, and improving the customer experience.

Shinn will be joining notable keynote speakers including, Michael S. Barr, Vice Chair for Supervision, Board of Governors for the Federal Reserve System; Sugar Ray Leonard, Boxing Legend, Entrepreneur and Author; Robin Hauser, Director, Finish Line Features, LLC; Nicholas Thompson, CEO, The Atlantic; and Admiral James Stavridis, USN (Ret.) 16th Supreme Allied Commander, NATO; Vice Chair, Global Affairs and Managing Director of The Carlyle Group and New York Times Bestselling Author.

ABA proudly represents institutions of all asset sizes and charter types. From delivering the latest industry news to developing mission-critical training offers, the ABA supports American’s banks as they perform their vital role in energizing the economy and helping communities thrive. For further information on the American Bankers Association, visit