Whether it’s saving you a trip to the ATM or taking out the guesswork of divvying up the cost of the lunch tab, Zelle® is a fast, safe and easy way to send and request money with friends, family and others you trust1. Money is sent directly to the recipient’s account and is typically available in minutes1, and all you need to send money is the recipient’s email address or U.S. mobile phone number.
Enroll with Zelle® Now
- Log in to Online Banking or Mobile Banking app
- Select Send Money with Zelle®
- Select or enter a new Contact
- Enter Amount
Send Money with Zelle® QR Codes
Whether you’re sending money to a new friend or to your stylist for a job well done, Zelle® QR codes not only allow you to skip searching for or adding your recipient’s information, but they also mean your money is sent to the right place.
- Open Zelle® in your Mobile Banking app
- Click on the QR code quick link
- Point your camera at the recipient’s Zelle® QR code
- Send money to your friend
Zelle® Ready Contacts
Ever wonder which of your family members and friends also use Zelle®? Look for the purple Z next to their names to quickly identify them. This makes Zelle® an easy choice to send and receive money or split expenses.
- Open Zelle® in your Mobile Banking app
- Click on your recipients
- Select a friend or family member with the purple Z
- Enter the amount and send money to your friend or family member
Frequently Asked Questions
WHAT IS ZELLE®?
Zelle® is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes2. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank1.
HOW DO I USE ZELLE®?
You can send, request, or receive money with Zelle®. To get started, log into the North Shore Bank Mobile Banking app or Online Banking. In the main menu, select “Send money with Zelle®”.
To send money using Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.” The recipient will receive an email or text message notification via the method they used to enroll with Zelle®. Money is available to your recipient in minutes if they are already enrolled with Zelle®.
To request money using Zelle®, choose “Request,” select the individual from whom you’d like to request money, enter the amount you’d like, include an optional note, review and hit “Request”. If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their U.S. mobile number.
To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your North Shore Bank account, typically within minutes.
If someone sent you money with Zelle® and you have not yet enrolled with Zelle®, follow these steps:
- Click on the link provided in the payment notification you received via email or text message.
- Select North Shore Bank
- Follow the instructions provided on the page to enroll and receive your payment.
Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money.
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