Limited Lobby Reopening

On Monday, June 22nd, North Shore Bank will be reopening three of its branch lobbies (see below), providing teller and a full-range of customer service functions. However, in the interest of social distancing, we still encourage you to continue using our drive-up service as well as taking full advantage of our online, mobile and voice banking services. These platforms are all available 24/7 and allow you to perform a variety of banking functions, such as paying bills, making payments, depositing checks, viewing transactions, checking balances and even finding an ATM.
 

Safety Standards Are in Place

Please note that our main priority is for the health and safety of customers and our employees. We will be sanitizing all high touch surfaces on a regular basis throughout the course of the day and adhering to all relevant CDC, state and industry guidelines — while balancing the necessary requirements for physical security. As a result we will be requiring that you follow these mandatory safety standards:
 
  • Wearing a mask

  • Removing hats and sunglasses

  • Adhering to all social distancing requirements by following the floor markings

  • Not visiting a branch lobby if you are feeling ill or feverish (a temperature of 99.5° and above)

 

What You Should Expect When Entering a Lobby

  • You will need to check in with the lobby “greeter” and lower your mask to verify your identity

  • Provide the greeter with the transaction type needed and you will receive direction to the teller line or customer service

  • If customer service is occupied you will be asked to wait in your vehicle, or outside, until called to enter the lobby

  • Video surveillance will be in use and you may be asked to lower your mask and provide identification at time of transaction

As always, we thank you for your patience and understanding, especially during this challenging period. We will apprise you of further lobby reopenings as more information becomes available.
 

Branches with Lobby Hours

Starting on June 22, 2020
 
Cabot St., Beverly 
254 Cabot St.
Beverly
Lobby Hours
Monday – Friday                9:00am – 5:00pm
 
Lynn Fells Parkway,  Saugus
412 Lynn Fells Parkway, Saugus
Lobby and Drive-Up Hours
Monday – Friday                7:00am – 7:00pm
Saturday                              8:00am – 3:00pm
Sunday                                 11:00am – 3:00pm
Peabody Square

32 Main Street
Peabody

Lobby and Drive-Thru Hours
Monday – Wednesday     9:00am – 4:00pm
Thursday & Friday           9:00am – 5:00pm
Saturday                             9:00am – 12:00pm

Branches with Drive-Up Service

As of June 22, 2020
 
Corporate Headquarters

248 Andover St.
Peabody

Drive-Up Hours
Monday – Wednesday      8:00am – 5:00pm
Thursday & Friday            8:00am – 6:00pm
Saturday                              9:00am – 1:00pm
Sunday                                 10:00am – 2:00pm
Brimbal Ave., Beverly 
North Shore Crossing
140 Brimbal Avenue
Beverly
Drive-Up Hours
Monday – Wednesday      9:00am – 4:00pm
Thursday & Friday            9:00am – 5:00pm
Saturday                              9:00am – 12:00pm
Danvers
48 Elm Street
Danvers
Drive-Up Hours
Monday – Wednesday      8:00am – 4:00pm
Thursday & Friday            8:00am – 5:00pm
Saturday                              9:00am – 12:00pm
Enon St., Beverly 
48 Enon Street
Beverly
Drive-Up Hours
Monday – Wednesday      7:00am – 5:00pm
Thursday & Friday            7:00am – 7:00pm
Saturday                              7:30am – 1:00pm
Hamilton St., Saugus 
One Hamilton Street
Saugus
Drive-Up Hours
Monday – Wednesday      8:00am – 4:00pm
Thursday & Friday            8:00am – 5:00pm
Saturday                              9:00am – 1:00pm
Highland Ave., Salem 
319 Highland Avenue
Salem
Drive-Up Hours
Monday – Wednesday      8:00am – 5:00pm
Thursday & Friday            8:00am – 6:00pm
Saturday                              9:00am – 3:00pm
Sunday                                 11:00am – 3:00pm
Lafayette St., Salem 
73 Lafayette Street
Salem
Drive-Up Hours
Monday – Thursday          7:00am – 5:00pm
Friday                                   7:00am – 7:00pm
Saturday                              8:00am – 1:00pm
Merrimac
One West Main Street
Merrimac
Drive-Up Hours
Monday – Wednesday      8:00am – 4:00pm
Thursday                             8:00am – 5:00pm
Friday                                   8:00am – 6:00pm
Saturday                             8:00am – 12:00pm
Middleton
Circle Furniture Plaza
237 South Main Street
Middleton
Drive-Up Hours
Monday – Wednesday      8:30am – 4:00pm
Thursday                             8:30am – 5:00pm
Friday                                   8:30am – 6:00pm
Saturday                              9:00am – 12:00pm
Newton, NH
29 South Main Street
Newton, NH
Drive-Up Hours
Monday – Thursday          8:00am – 5:00pm
Friday                                   8:00am – 6:00pm
Saturday                              8:00am – 12:00pm
Reading

31 Harnden Street
Reading

Drive-Up Hours
Monday – Wednesday     8:00am – 4:00pm
Thursday                             8:00am – 6:00pm
Friday                                   8:00am – 4:00pm
Saturday                             9:00am – 12:00pm

 

Branches That Are Temporarily Closed

As of June 22, 2020
 
Cliftondale Sq. Saugus
489 Lincoln Avenue
Saugus
Lobby Temporarily Closed
Walk-Up ATM Available
Dodge St., Beverly 
63 Dodge Street
Beverly
Lobby Temporarily Closed
Walk-Up ATM Available
Washington St., Peabody

167 Washington St.
Peabody

Lobby Temporarily Closed
Drive-Up ATM Available 24/7
West Peabody

637 Lowell Street
Big Y World Class Market
Peabody, MA 01960

Lobby Temporarily Closed
Walk-Up ATM Available During
Big Y Market Operating Hours